Air New Zealand wishes to advise a change in our commercial focus in regards to our Air New Zealand Vacations product in North America. We have decided to divest the airline from operating any wholesale businesses, and we will be discontinuing the Air New Zealand Vacations brand in North America effective March 15, 2017.

On a very positive note, we are delighted to announce the Air New Zealand Vacations business will be absorbed by our valued partner, Down Under Answers in Bellevue Washington. Down Under Answers will continue to provide the same high quality of service that you have come to expect with all Air New Zealand Vacations reservations, and offer an exceptionally experienced sales and marketing team with a wide variety of fantastic product to offer our key trade partners. They will celebrate their 25th anniversary in 2017, as a significant provider of wholesale product for New Zealand, Australia and the South Pacific.

The Air New Zealand Vacations Sales Manager, John Gunning, will continue with Down Under Answers in a sales capacity to provide continuity and ensure a smooth transition between the two brands effective immediately. All bookings will be automatically moved over to Down Under Answers. There will be no interruption of service and the great product already branded under the Air New Zealand Vacations brand will be available. Should you have any questions regarding bookings, please contact John Gunning on (425) 453 2403 or

Air New Zealand would like to thank our industry partners for their continued support of Air New Zealand over the past five years here in North America. Your contribution for not only the airline but also for our key destinations is very much appreciated. We look forward to working with you through Down Under Answers, and wish you continued success for the future.

For further information, please reference the sites below:

Down Under Answers

If you are an agent looking for a wholesaler, we kindly refer you to Down Under Answers

Air New Zealand Travel Agent site

If you are an agent looking for more information on Air New Zealand please visit

Air New Zealand site

If you are a consumer please visit